Returns & Refunds

Our Returns Policy

Due to the perishable nature of our products, we accept return or replacement requests only for items that arrive damaged, spoiled, or are incorrect. We do not accept returns for change of mind.

How to Raise a Request

1. Contact us within 24 hours of receiving your order.
2. Email us at orders@madhursweet.com with your order number and clear photos of the issue.
3. Our team will review your request within 1 business day.
4. Approved requests will be processed as a replacement or refund.

Refund Timeline

Approved refunds are credited back to the original payment method within 5–7 business days. UPI and wallet refunds may be processed faster.

Non-Returnable Items

Items that have been consumed, tampered with, or returned after 24 hours of delivery are not eligible for a refund or replacement.